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Rated 5/5 based on 36 customer reviews
"After receiving surgery for my ankle, I needed physical therapy. I went to the Dunkirk location and received such great care and compassion from the staff and physical therapists. The ladies at the front desk were very professional and made me feel like I was at a friend's home and not a business. The physical therapist, Kandance, was an absolute pleasure to work with and many times had me laughing making me forget about the pain. I would highly recommend this facility to anyone. They are great group of people who care about the patient and treats the person with respect, compassion and takes the time to know the person. "
Oct 30, 2023
"Highly recommend using Chautauqua PT in Jamestown. The Physical Therapist works with you 1 on 1 and they know how to give you exercises that will gradually increase your mobility and strength. The entire office staff is friendly and helpful and made my visits very pleasant. I went from limited mobility in my shoulder to complete range of motion. My therapist, Duncan Reed, gave me appropriate exercises, stretched my arm and shoulder, and encouraged and supported me throughout the process. I cannot thank him enough! "
Oct 05, 2023
"I had a car accident that left me with some fractures of my pelvis and my neck. I was using a walker and a brace for my neck. I chose the Dunkirk office for my therapy and am pleased I did, I had 10 weeks of therapy with Kandice Butcher who took me through those weeks , so I am feeling good and don't need a walker or neck brace now. Kandice is excellent at her job while being caring and interested in her patients. I would recommend the Dunkirk office to anyone needing therapy."
Oct 03, 2023
"After having surgery in April and being in a cast until July I needed a lot of physical therapy. From the original call I was very pleased with the care and attention to detail. The ladies in the front office- Faith, Abby and Ariel- are so pleasant and absolutely a pleasure. They greet each patient with a smile and makes a person feel so good about themselves even if the patient is in pain. The physical therapist, Kandace is very professional, personable and such a pleasure to work with and be around. All of the staff is such a pleasure and makes the patient feel good about themselves and makes the pain that much less. They are a top notch place to be sent to and I would highly recommend them to anyone who needed physical therapy. "
Sep 13, 2023
"Wonderful and knowledgeable staff that are caring and make PT a fun and positive experience. I learned so much. If you are in need of physical or occupational therapy, I would highly recommend this team. Amanda is efficient and helpful, Jacob is professional and has great experience. Karol Lee knows how to be supportive and fun. Laura will take great care of you. "
Sep 07, 2023
"I started with Jake and Carolee in early July in serious pain and unable to walk distances due to sciatica. By August 15 I was nearly pain free and walking 2-3 miles per day with ease. These people are serious professionals, efficient with our time together, always cheerful and encouraging. I have to continue PT in another state and just hope the physical therapist there is as good and effective as Jake and Carolee. Highly highly recommended!"
Sep 04, 2023
"After having bilateral carpal tunnel surgery I went to Chautauqua Physical and Occupational Therapy for rehabbing both wrists. With their program of stretching and massaging my scars have diminished, strength is returning, flexibility is increasing and I have very little pain now. Staff is very friendly and seriously caring of every person who comes through their doors looking to improve their quality of life."
Jun 10, 2023
"I want to thank Dr . B Lucas , And dr m turner for there excellent treatment skills while working with me to ease a lil discomfort, and work with me and give me the knowledge to work on my daily stretching exercises to help me function on a daily basis with out having to continue a pro longed therapy sessions. I respect dr Lucas assessment of my progress and feel I’m capable of fully improving each day by doing what was taught @ my therapy session. Much appreciated. And also the entire team from walking into the door with the receptionist who is so nice , and friendly to Amy leading me to my therapy table 🙂 I say thank you to all , god bless you all , because with out you guys none of this is possible ?"
Jun 01, 2023
"Before I started going to physical therapy for my arms/shoulders, I couldn't do a lot for myself; I couldn't work or even drive a car. But now I am able to go to work, drive a car, do household chores, go grocery shopping, etc. I found the therapists & staff to be encouraging and helpful. I now feel more confident & hopeful for the future. Special thanks to Dr. Jon Scroxton & Mr. Drew Hudson."
Mar 16, 2023
"I recommend Riverwalk to anyone who needs physical therapy. The staff are very friendly and passionate about their jobs. I went in with a hip replacement and I would not be where I am today without Riverwalk. I worked with dr. John and Drew. I cannot thank them enough."
Feb 18, 2023
"Everyone at Chautauqua P&OT are professional and courteous from the receptionist and staff to the Physical Therapists. The entire facility is kept clean and sanitized as well as the equipment i used for my therapy. It wasn't even a minute after using any particular piece of equipment that it was completely wiped down and sanitized by the staff. The best part is I'm feeling so much better after completing my therapy! This is not the first time i've been treated at Chautauqua Physical & Occupational Therapy and it will not be the last!"
Feb 02, 2023
"Thank you to Ms. Ericka Mangabang Patient Care Mr. Jose Sanchez Patient Care. AND DR Darling. And Liz They put all their efforts to assist me and answer my questions once again, thank you for your attention. And cordiality as you treated me. Gracias"
Jan 23, 2023
"the care I received at the mayville facility was nothing short of excellent. Karolee gave me great care and made me feel good about the going there to receive my treatments. I would highly recommend her expertise and care giving."
Jan 23, 2023
"I really appreciate the excellent care I received at the Mayville Clinic. Jake, Karolee, and Amanda are awesome at what they do.They truly care about you and strive to help get you back to your normal activities. "
Sep 24, 2022
"I feel and landed completely on my right elbow. This resulted in a complete rotator cuff tear. After surgery I meet with Dr. William Lucas and started my P.T.. After a couple of months I was back to almost 100% . I started using my arm and shoulder more than I should and this resulted in tearing the rotator cuff a second time. This time I had a complete reverse shoulder replacement. I meet again with Dr. Lucas and he introduced me to DR. Jon Scroxton who created a plain to get me back to 100% use of my shoulder. After my P.T. was completed, I am very pleased to say that I am back to over 90% use of my shoulder and still improving each day. For anyone who has to have Physical Therapy, I would highly recommend them. "
Aug 30, 2022
"I had knee replacement in March. After a month of in home therapy, I came to Chaut. Physical Therapy. From the receptionists to all of the therapists I was treated like I was a friend. They always have a smile and a kind word. They were very supportive and went at my pace as I gained strength. Cheyenne and Jon were my regular therapists although I had a couple others occasionally. They made me feel I was making great progress. When I have my other knee done I will definitely come back here for my therapy. I noticed smiles on all patients and therapists faces. They make everyone feel welcome. I would definitely give them a 10!"
Jul 28, 2022
"I had knee replacement surgery; I am not a fan of PT more or less because I don't exercise much and well, it's not my gig. In any case I was VERY fortunate to have Drew as my PT. He knows his stuff and trust me; he was painfully good! Yes, it hurt but Drew seemed to grasp the difference between pain and excruciating pain. He seemed to know how far he could go and be effective. Good personality and just a good PTA to work with. Ask for him if you are able. He knows what he's doing and has a sense of humor as well. Never met him before and no we aren't related. I just feel that since I quit PT on my own, I should come here and let the company and others know what an asset he is. Thanks Drew for your professionalism and knowledge. It was great working with you."
Jul 20, 2022
"I was sent for OT/PT and my Dr recommended Chautauqua Physical & Occupational Therapy. I am 70+ years old and was really doubtful that anything would help my shoulder (I had an injury)! I met with Dr Tara Darling and after 2 sessions my progress to my shoulder was AMAZING!!! I also had a previous condition in my shoulder that I explained to Tara. She said, this therapy "should" help that also. Well, she was right! BOTH conditions are improving at a miraculous rate! To say I'm pleased would be a huge understatement! Tara explained what I had done, what she was going to do and what I needed to do in plain language that I understood. All in all, I do believe she was an answer to my prayers and I continue to improve every day. I WILL request Dr Tara Darling when I need therapy next time (and you should too!). The whole staff is excellent also!!! [5 stars +]"
Jun 30, 2022
"The staff at Chautauqua Physical & Occupational Therapy Riverwalk Center are professional, friendly and helpful. I had knee pain from an injury at work. After several sessions of physical therapy I was able to regain the strength and mobility in the injured knee. The staff educated me on my knee pain and developed an effective recovery and exercise plan. I would highly recommend Chautauqua Physical & Occupational Therapy to anyone interested in exceptional care and recovery."
May 19, 2022
"Dr. Lucas and the entire team at the Riverwalk Center are amazing. I have been treated here personally and was amazed at the speed in which I recovered. I have recently taken my daughter for PT due to sports issues. Dr. Lucas went above and beyond helping us to figure out how we could work around her games and provided us with a exercise program. Thank you for all you do. I strongly recommend anyone that is in need of OT or PT to go to Chautauqua Physical & Occupational Therapy."
May 19, 2022
"My treatment at Chautauqua Physical Therapy and Occupational Therapy-Dunkirk was just what was needed to make me mobile again. After having extreme difficulty walking, my doctor recommended Chau PT and OT. All sessions were closely monitored by the doctor and staff on site. Everyone was so helpful and concerned with my comfort. In addition to the onsite treatment I was guided in exercises that I can do at home. I strongly recommend the Dunkirk office for Physical Therapy! Thank you!"
May 09, 2022
"I just finished another round of Physical Therapy to help with my ongoing challenge of living with CMT. Dr. Will Lucas offered me awesome support and encouragement. He gave me progressively more difficult therapy exercises to help me reach toward my goals. I have seen my legs get stronger and I have improved in my balance. I plan on continuing with my extensive home OT and PT exercises. I am thankful for Chautauqua Physical and Occupational Therapy at the Riverwalk Center and encourage you to check them out if you have need for OT or PT."
Mar 10, 2022
"The staff at mayville Therapy are top notch care givers I would highly recommend them for all your therapy needs "
Mar 04, 2022
"I highly recommend Chautauqua Physical and Occupational Therapy, Dr. Lucas and the whole office are friendly and knowledgeable. Will listened to each of my concerns and adapted therapy as he saw fit to get me back to my sport as quickly as possible. He went above and beyond to ensure I had a program that fit both my current therapy needs and to keep me injury free into the future. Thank you Dr. Lucas for your patience and professionalism!"
Jan 25, 2022
"I have been working with Mackenzie post shoulder surgery and have had outstanding results. I enjoy working with her she is professional and personable, we have built a great report. Each staff member i have interacted with has been great, I have used Chautauqua PT & OT in the past and have always recommended them to others in need of therapy and will continue to do so."
Dec 17, 2021
"I recantly had both physical therapy and occupational therapy at river walk location. I am recovering from a stroke,and the folks at chaut.therapy are absolutly wonderfull. Not only did they take excelant care of me, they all were very friendly. Because of the pt/ot i recieved there from Jared and Will i have so much strength and mobility now. many thanks to you all. Hope soon i can start work again. yours Brian O'Laughlin"
Dec 16, 2021
"I highly recommend anyone who needs physical therapy reach out to the Mayville, NY office of Chautauqua Physical & Occupational Therapy. The Mayville team were amazing to work with. They did an outstanding job of preparing me for surgery and assisting with my recovery! I am so pleased with my experience there. Should I need therapy in the future, they will definitely be who I call. "
Oct 03, 2021
"My appointments were always on time and 'action packed'. Dr. Lucas was always evaluating and plan ahead during the session. I am impressed with the quality of professionalism and high standards offered at Chautauqua PT &OT Therapy. I would recommend Chautauqua PT & OT Therapy to anyone in the need of Physical or Occupational therapy."
Sep 13, 2021
"Many thanks to the Mayville team (Jake and Karolee) I have used their services for several years. My last visits were to treat a herniated disk and sciatic down both legs. It took several weeks but they got me off my floor and moving mostly pain free. Their compassion and knowledge is what keeps me going back when I need help. They have always been able to give me exercises and stretches that I can easily do at home to keep things moving in the right direction. To top that off…I received a note from them today just to send me well wishes. Thanks guys!!"
Sep 01, 2021
"Superb operation overall Highly skilled. Well organized. Efficient. While still making it inviting and even fun. "
Jul 29, 2021
"After knee replacement surgery and at home physical therapy, I was discharged and needed to find an outpatient physical therapy facility. I took my wife with me as she has had several experiences with outpatient facilities. When we stopped to check out Chautauqua Physical Therapy and Occupational Therapy she was pleasantly surprised at the cleanliness, staff, machines, and layout. I signed up based on her recommendation. I especially liked the individual attention,(They didn’t leave you to work with others) variety of exercises, knowledgeable staff, positive support, as well as keeping the mood light.The staff is engaging as well and deal with physical challenges professionally with competence. My knee rehabbed successfully and I am so pleased with the process and result."
Jul 22, 2021
"Physical therapy worked for me. Alyssa was great. Got my pain from a 8 to a zero. I would recommend them to anyone who needs help. Very friendly , professional and yhe one on one is great. Thank You Alyssa and everyone there. "
Jul 08, 2021
"Thank you very much Jared Pignone for your excellent care. My wrist is feeling much better with your guidance and care. It was a great pleasure to meet and spend time at ot with you. Your professional kindness was greatly appreciated."
Jun 17, 2021
"Best physical therapy practice in the Dunkirk-Fredonia area. Every person, including the support staff, was friendly and helpful beyond their stated position. Chris and Zach are great therapists, who really encourage their patients and individually design programs for you to achieve the most success."
Nov 16, 2020
"You can believe all the excellent reviews that are on here. Dr. Alyssa Settelmaier was kind, caring and extremely knowledgeable as well as just being an awesome person. I saw her 17 out of my 20 visits. The other 3 I had Mackenzie Carlstrom who was just as good and just as fun. She went out of her way to give me excellent treatment and tips. I actually miss going there and they definitely know what they are doing and will take care of you."
Nov 01, 2020
"CPT has been amazingly helpful in keeping me moving mostly pain-free. From the assistance for chronic low back pain and limited neck mobility to the more recent shoulder restriction and pain, CPT staff has provided me with exercises and training to alleviate the skeletal issues associated with aging. I tried chiropractic for several years with little relief. I recommend CPT to all my friends and acquaintances. I am proof this works. "
Mar 21, 2020


Everyone at Chautauqua PT is very friendly and professional. I felt very comfortable during my treatments and I learned how to manage my back pain. They don't keep you at a stage of needing to come back but rather teach you what to do to relieve the issues. They do it in a way that makes you happy to refer them to others and/or return for other needs. Thank you!

Janelle Krueger

Chautauqua Physical and Occupational Therapy is an excellent place to go if in need of therapy. Everyone is intelligent, kind and courteous. They know what's up! The lady that answers the phone is so courteous, kind and respectful.

RoseMarie Rizzo

Therapy was very helpful to me and my miserable nights. With Therapy I am able to sleep all night without waking up to terrible leg cramps. I still do all my exercises and it works.

Sue Tompsett

Great! I've spent a number of occasions with Chaut. PT/OT and you're always there to help. Everyone is very friendly and caring. I will miss you all. I always left feeling happy and it was a bright spot in my week.

Ashley Dominick

I am still doing my balance exercises. They have really made a good difference! GREAT!!

Julie McGill

I would recommend [CPT] to others and have on many occasions. A great experience. I have been several times for several different reasons and was always pleased with the outcome.

Larry Spangenburg

Very beneficial! I feel I have the tools to maintain a healthy lifestyle.

Mark Alpaugh

An excellent experience. Originally went into therapy for my knees, 3 sessions into therapy, Pat Green, my therapist, discovered my source of pain was from my back, not my knees. What a relief to not have surgery on my knees. Feeling 100% at this time. Thank you, thank you.

Greg Winters

My experience with your facility was exceptional. They had me physically doing well in no time. I thank you all very much for your caring support. I have told several others that I highly recommend you if they need therapy.

Gilbert Pike

Thank you for a wonderful, polite and professional facility to receive physical therapy. : ) I was extremely pleased.

Heather Kyser

My experience was definitely beneficial. They were an awesome bunch of people that worked great with me to regain my strength back and it was successful.

Nicholas Caruso

This is a very good facility for the community. The therapists are extremely nice and very competent. The assistant and clerical staff are all great and very enjoyable to be around. An exceptional experience and my successful completion of this program is due in part to my hard work combined with the dedication and encouragement of Eugenie and Julie. Without them I would not have come so far!!

Carmella Ciancio

My experience was excellent. The treatment I received exceeded my expectations. All of the therapists are extremely knowledgeable and they all genuinely care about their patients. My progress mattered as much to my therapists as it did to me. Thank you Chautauqua Physical and Occupational Therapy for your dedication and devotion

Taylor Burkholder

My therapist was very courteous and considerate of the pain I was in. She was very helpful and explained everything about my treatment. It made my therapy much more pleasant with someone who was very kind and caring.

Bonnie Kelly

It was very comforting knowing I was going to be brought back to my strength to go back to work. It was very comforting knowing I was going to be brought back to my strength to go back to work.

Richard Widlund

I continue to brag about the treatment here as you have helped me so much. I wouldn't be as functional without your help. My experience with Chautauqua PT & OT was life giving! You've given me back function that I lost. Now I'm able to do so many more things. Ps. Amy and you all are very professional, supportive and empowering.

Monica Lett

This experience was well needed and the understanding of my injury and what therapy can do for a person is very remarkable. I have to admit that I was not a believer at first but with their professionalism it really worked for me.

Richard Baraiewicz

All of the people at Chautauqua PT were professional and helpful. Before going to Chautauqua PT, my feet hurt so bad all the time after being on my feet all day at work. Also, many nights I would be awaken with terrible foot pain. After 4 weeks of physical therapy, my feet are 100% better and my sleep is no longer disrupted from foot pain. Chautauqua PT went out of their way to accommodate my work schedule. Thank you Dr. John Susz for recommending me to Chautauqua PT. They're great!

Judy Hess

A very successful experience. Everyone was helpful and courteous. My therapist patiently answered my questions and explained things in terms I could understand.

Patricia Lundquist

My wife and I have nothing but deep praise for all of your staff! The woman who did the scheduling was fantastic! Thank you! It's amazing how far he has come in a short time.

William Covell

Very helpful and very professional. It now becomes a please to be able to walk around the supermarket and not have a painful leg.

Mary Ella Faust

I would definitely recommend CPT to friends and family. My therapist promptly evaluated and assessed my condition. They worked to strengthen my thigh and I plan to return after my ACL surgery.

Joseph Thoman

My experience was positive. I felt comfortable with Amy and looked forward to my visits. I left feeling better. She was very professional, knowledgeable and competent answering all my questions. Friendly and fun! Thank you, Amy.

Mary Miller

Physical therapy was rewarding and very therapeutic. My therapist was friendly and professional. She kept me informed of every step of my treatment. All of the staff are friendly and go the extra mile to make sure your experience is the most pleasant that it can be. I will miss everyone's cheerfulness.

Hope Furlow

After going to treatment, my symptoms would resolve. My experience way enjoyable. The time I spent at therapy was fun and I enjoyed the staff. I would come back for more therapy sessions if needed.

Robert Clark

It was one of the best places I've been to. Thorough and good. I've already told other people about how nice it was here and I'll always say that. They treat you well here and I'd come back if I needed to.

Joseph Burger

My experience was excellent. Always greeted and treated in a friendly and courteous manner. Therapy progressed each time and I feel it was very successful. I would highly recommend CPT. Wonderful staff!!!

Marlene Volpe

The greatest feeling of returning to my full capabilities. Feels like a real family here and I will miss you all very much. Thank you.

Brenda Dynys

My occupational therapy experience was exceptionally positive and beneficial. Amy helped me tremendously and I feel I greatly improved under her care.

Kathleen Anderson

Awesome experience. They found the problem, gave me proper exercises and got rid of my pain. It worked out great. I am going to say it again, GREAT!

Jon Rowe